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Repair Assessor
32k to 35k DOE
Slough
We are seeking a detail-oriented and technically adept Repair Assessor to join our clients team. This role involves assessing damaged products, generating technical reports, and providing cost estimates to support their commitment to outstanding customer service.
Key Responsibilities of the Repair Assessor:
- Damage Assessment: Evaluate returned products for repair or replacement based on pre-defined damage classifications.
- Technical Reporting: Create detailed technical reports for customers using digital tools and databases.
- Customer Interaction: Communicate with customers regarding technical issues, both verbally and in writing.
- Minor Repairs: Perform minor instrument repairs when required.
- Stock and Administrative Tasks: Assist with stock room operations, participate in physical stock counts, and undertake other administrative duties.
- Collaboration: Work closely with the Service Manager and Technical Services team to deliver exceptional after-sales support.
Experience of the Repair Assessor:
- Previous experience in a service or repair role.
- Strong communication skills, including written, verbal, and listening abilities.
- Solid numeracy skills and attention to detail.
- A proactive and self-motivated approach to tasks.
If the opportunity as a Repair Assessor sounds like it suits you, please click APPLY NOW or contact Chloe @ Orion for more info.
Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.
*Please note that our client is unable to provide immediate or future sponsorship for candidates requiring it to work in the UK. If you'd like to discuss this further, please submit a 'Contact Us' form via our website, where you can also browse other vacancies.
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