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Sales Support Coordinator (Retention), Slough: An opportunity has arisen for a permanent Sales Support Administrator to join a fragrance solutions provider. This role is essential in supporting the sales team with administrative tasks, order processing, and client communication, helping the company enhance customer satisfaction and meet sales targets.
Client Details
Sales Support Coordinator (Retention), Slough: A marke leading business who specialises in creating unique ambient solutions that enhance customer experiences. Their products are used worldwide to elevate environments across various industries.
Description
Sales Support Coordinator (Retention), Slough:
- Provide comprehensive support to the sales team in a busy environment.
- Keep records and trackers of all customer 1 - 5 year contracts
- Own the customer retention process and work with sales to ensure customer retention.
- Process sales orders and ensure accuracy in data entry.
- Coordinate with clients on order status and respond to inquiries.
- Maintain CRM records and update client information.
- Assist in preparing sales performance reports.
- Monitor stock levels and manage inventory orders.
- Collaborate with internal teams to facilitate smooth order fulfilment
Profile
Sales Support Coordinator (Retention), Slough:
- Previous experience in sales support, customer retention or a similar administrative role.
- Strong organisational skills with a high attention to detail.
- Effective written and verbal communication skills.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Experience with CRM systems is advantageous.
- Ability to manage multiple tasks and work under pressure.
- A proactive team player with problem-solving abilities.
- Self-motivated with a positive approach to work.
This role provides the chance to join a dynamic company in an innovative industry, offering opportunities for career growth and development.
Job Offer
Salary circa £30,000 to £35,000 plus competitive package.
