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Software Trainer & Support - Slough - £35K

Shift F5 Limited
Posted 2 days ago, valid for 17 days
Location

Slough, Berkshire SL13XX, England

Salary

£18,000 - £21,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Join a dynamic software company as a Software Training & Support Engineer, focusing on user training and onboarding.
  • The role requires strong communication skills and previous experience in software support or training, ideally with business application support.
  • Key responsibilities include conducting training sessions, providing software support, and configuring systems for new users.
  • The ideal candidate should be enthusiastic about IT and able to quickly learn new systems.
  • The position offers a competitive salary and typically requires a minimum of 2-3 years of relevant experience.

User Training & Support / Cloud Software & Systems / Software Setup & Configuration for New Users

Join a dynamic and expanding software company as a Software Training & Support Engineer, where you'll play a key role in helping customers understand and effectively use software solutions. This role emphasizes user training, support, and onboarding, making it ideal for someone who enjoys working with people and explaining technical information clearly. You'll be handling support calls, training users on new systems, guiding them through setup and configuration, and troubleshooting technical issues when they arise.

Key Responsibilities:
  • Conduct training sessions for new and existing users, helping them navigate and maximize the use of software
  • Provide Software support, resolving inquiries and technical issues efficiently
  • Configure software systems for new users, assisting with setup and customization
  • Collaborate with the development team to address more complex issues and ensure smooth user experience
Ideal Candidate:
  • Enthusiastic about IT and applications, with a knack for picking up new systems quickly
  • Strong communication skills and enjoys interacting with users
  • Previous experience in a software support or training role, ideally with a background in business application support
This is an excellent opportunity to grow with an already successful software company, with potential pathways into roles like implementation, where you'll work directly with clients, or even contribute to product development.

Get in touch with Simon on for an immediate interview.

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.