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We are working with a Medium sized Freight Forwarder who have an exciting opportunity for an Air Import Clerk.
Monday to Friday 9am-5.30pm
Role Involves
Ensure accurate data is entered into system.
Trained on Cargo wise ready for release
Completes all required import paperwork including customs work, invoicing and all other essential air Import documentation.
Review all customer booking and clearance instructions ensuring these are understood and followed.
Provide all relevant service providers with the required information for successful service delivery.
Ensure full understanding and strict compliance to customs processes and procedures.
Ensure all delivered instructions are clear, concise and are provided in the correct format.
Communicate with all operations to ensure the accuracy of consignment delivery.
Manage all consignments by obtaining the latest status information and monitor accordingly.
Ensure the recovery of air cargo is managed and complies with ETSF.
Accurate inventory management of the ETSF.
In the event of a service failure identify the root cause and take appropriate action to address ensuring he customer is kept fully informed.
Accurate and timely management of all mandatory milestone data.
Delivery accurate costs within Hellogic thus alleviating potential revenue variances.
Raising sales invoices accurately within agreed KPI timescales.
Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulations.
In depth understanding of the airfreight product including Incoterms.
Research and provide competitive quotations to both internal and external customers and follow to ensure good success rate.
Provide customer reports where required.
Constantly consider initiatives which will both enhance the customer experience.
Be committed to excellent service quality.
Experience.
3-5 years Air Import experience.
Excellent Communication skills.
Cargo Wise experience advantage.
Salary Depends on experience.
Excellent Benefits.
