Junior Account Manager

Junior Account Manager

Job Description

The Junior Account Manager will be a part of a team and act as the points of contact for the Company’s Feature Film, TV and Commercial clients. The key purpose of the role is to assist with the management of customer accounts from the initial phone call through to final approval of invoices. The role requires excellent customer service skills to ensure all aspects of the account are handled in a professional and personal manner. The Junior Account Manager will also work with the wider Sales team in procuring new business and maintaining on-going relationships with clients and crew.

Key Duties

• Assisting building and maintaining relationships with existing client base.
• Answering phone calls and responding to emails in a professional and timely manner.
• Working alongside the Account Managers to manage productions from start to finish.
• Use of Company’s electronic job management systems.
• Assisting with closing down productions in a timely manner ensuring all missing and damaged items have been agreed and invoiced.
• Completing other tasks as requested by the Sales team leader and wider Sales Team.
• Work additional hours when required to ensure daily tasks are complete and all client emails have been replied to.

Essential Position Competencies and Requirements

• Industry experience preferred in Film, Television and Commercial lighting equipment rental and sales.
• Strong business acumen.
• Enthusiastic and highly motivated.
• Professional and work well under pressure in an unpredictable industry.
• Strong attention to detail.
• Ability to manage own workload efficiently and meet strict deadlines.
• Ability to work well with others and contribute to a positive environment.
• Excellent verbal and written communication skills are crucial.
• Strong track record of building and managing customer relationships.
• A good knowledge of Microsoft Office and Excel.
• Willingness to go above and beyond to get the job done.