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- Annual Salary: £25k - £32k (subject to experience)
- Location: [Please specify location]
- Job Type: Full-time
We are seeking an Airfreight Export Coordinator to join our team. This role is ideal for someone with a strong background in air freight export operations and a commitment to delivering exceptional customer service. The successful candidate will handle the entire process from start to finish, ensuring efficient and compliant export activities.
Day-to-day of the role:- Contact shippers to arrange collections and manage shipments.
- Cut Master Air Waybill (MAWB) and House Air Waybill (HAWB), ensuring compliance with country requirements, IATA rates, and airline specifications, including operator variations and promotional references.
- Negotiate with airlines to secure maximum margin.
- Complete customs entries and manage more complex procedures such as Inward Processing Relief (IPR), bonded goods, and export licensing.
- Provide accurate quotations and understand market rates to offer competitive services.
- Maintain high levels of customer service, providing agents with post-flight details and departure advice.
- Ensure a safety net is in place to prevent any oversights in the export process.
- Manage a fast-paced environment with efficient email management and quick response times.
- Communicate effectively with a wide range of external customers, agents, and internal stakeholders.
- Proven experience in air freight export operations.
- Knowledge of customs procedures and compliance requirements.
- Skilled in negotiations and understanding of market dynamics.
- Dangerous Goods training and Aviation Security training up to level CO (Cargo Operative) are highly desirable.
- Strong organisational skills and the ability to handle multiple tasks simultaneously.
- Excellent communication skills, both verbal and written.
- Competitive salary based on experience.
- Opportunities for professional development and training.
- Dynamic and supportive work environment.
To apply for the Airfreight Export Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
