Summary of role We have a fantastic opportunity for a Night Shift Planner/Co-ordinator, to join a team based near LHR, to be part of their experienced, and growing team. The Planner will be required to be an efficient, competent, and committed member of the 24/7 Planning Team, working collaboratively with all operations to deliver the shared aim of consistently excellent service delivery for their customers. This shift is a key to their on-going service provision, as you will be the main link between the daytime and the night shift, then into the following day. The shift is a cross-over, as you will be heavily involved with the plan for the coming night and also the next day. Then, you will ensure that the plan is seen-through, making any necessary adjustments required before passing this on in detail to the oncoming Day shift supervisor. You will deal directly with team members, customers, service partners both in the UK and also worldwide, and of course, our extensive team of drivers. Every single shift is different, with a wealth of problems and challenges to overcome, so the right person will thrive in an environment where you need to be mentally agile and have the attitude to succeed. This is a permanent role working 4on 4off shifts, starting at 19:00 hours and finishing at 07:00 hours the following morning. There will also be opportunity to work overtime. Main Requirements

Excellent verbal and written communication skills
Excellent attention to detail
Excellent customer service awareness and fulfilment
Excellent ability to problem-solve
Ability to cope with pressure and fast-paced change
Ability to work well, both individually and as part of a team
A good understanding of the transport industry and also driver legislation
An excellent command of both the UK and Continental European geography.
Background knowledge in several modes of freight movement, particularly airfreight.
Good IT skills with Office based software knowledge.
Transport Planning: 2 years’ experience required
EU to UK Customs and ETSF procedures: 1 year experience required
Air Cargo and HGV driver management: 2 years’ experience preferred
Good communication skills, ability to work alone & as part of a team.
Applicants should be of a clean & smart appearance.

The successful Applicant will be offered a Salary of £40k basic

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