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- Location: Slough starting in February
- Job Type: Part time for 6 Months
- Salary: £15 per hour
My client is seeking a professional and courteous Receptionist to be the face in their organisation, providing top-notch service to their visitors and staff. This role requires excellent communication skills and a commitment to delivering high standards of customer service.
Day-to-day of the role:- Greet every visitor in the reception area politely and courteously, using an agreed standard form of words, while showing genuine interest in their needs.
- Respond thoroughly to queries from visitors, researching necessary data sources to ensure satisfaction.
- Maintain a calm and polite demeanor at all times, using skills and techniques to defuse potentially challenging situations.
- Follow established security procedures for signing in and directing visitors within the building.
- Handle incoming telephone calls within five rings, using a standardized greeting and tactfully managing multiple tasks.
- Keep accurate records of meeting room usage and manage bookings, including arranging external facilities if required.
- Prepare in-house meeting rooms according to specific requirements and ensure all needs are met as confirmed.
- Provide photocopying services for meeting room users, ensuring high-quality outcomes.
- Operate the car park security barrier efficiently, facilitating smooth entry and exit for visitors and staff.
- Act as an ambassador for the organisation, creating a positive first impression and ongoing experience for all guests.
- Proven experience as a Receptionist or in a similar customer-facing role.
- Strong communication and interpersonal skills.
- Ability to handle stressful situations and remain calm under pressure.
- Proficient in managing multiple tasks and using standard office equipment.
- Good organisational skills and attention to detail.
- Experience with office management software and telephone systems.
