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Position: Service AdministratorLocation: Stoke Poges, Berkshire
Are you the friendly face and confident voice that greets every customer with a smile? Do you thrive in a fast-paced environment where organization and efficiency are key? If so, we want you to join our dynamic team as our Service Administrator?
Key Responsibilities:
- Warmly greet and assist customers in person and over the phone, ensuring an exceptional customer experience.
- Schedule and manage service, MOT and repair appointments, coordinating with the workshop team to ensure timely and efficient service delivery.
- Provide accurate information about our services, pricing, and promotions, and address any customer inquiries or concerns (Full Training provided).
- Maintain an organized and welcoming reception area, creating a positive first impression for our customers.
- Handle administrative tasks such as processing paperwork, maintaining computer records, and processing customer payments.
Qualifications:
- Well-presented appearance, with a friendly and approachable demeanour
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities, with good attention to detail.
- Proficiency in using computer systems and software for scheduling and administrative tasks.
- Previous experience in a service centre/car dealership, in a receptionist role is preferred.
- Passion for the automotive industry and a desire to provide highest levels of service to our customers.
Why Join Us?
- A supportive and collaborative team environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
- The chance to work with a reputable and well-established car service centre.
If you're ready to take the wheel and drive your career forward, apply today for immediate consideration and job start!
