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Housing Needs Officer

Hatched Recruitment Group
Posted a day ago, valid for 17 days
Location

Slough, Berkshire SL11XY, England

Salary

£27 per hour

Contract type

Full Time

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Sonic Summary

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  • The Housing Needs Officer position in Slough requires attendance at the office two days a week, with the possibility of a third day as needed.
  • The role involves delivering a high-quality, customer-focused housing needs service, including advice and homelessness services.
  • Candidates should have at least two years of relevant experience in housing or homelessness services and a strong understanding of applicable legislation.
  • The salary for this position is competitive, reflecting the responsibilities and experience required.
  • The officer will work proactively to prevent homelessness and ensure home seekers receive comprehensive legal and housing advice.

Housing Needs Officer

Slough - You need to attend Slough Offices 2 days per week - however we sometimes you may require to come in on a 3rd day

Job Role

To deliver a high quality and customer focussed housing needs service, including housing advice and homelessness services.

To use every available resource to tackle housing need and prevent homelessness in accordance to relevant legislation, policies and procedures.

Key Accountabilities

Deliver a comprehensive, customer focussed and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers.

Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council's resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs.

Provide good quality advice to all, including, public, tenants, licensees, landlords etc, regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.

Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council's duties under housing, homelessness, and any other relevant legislation.

Identify and provide positive, effective and often complex legal and housing advice, and information to home seekers about their rights and options, in compliance with the Landlords & Tenants Act, Protection from Eviction Act, Housing and Homelessness Acts, and other related legislation. This will include immigration and benefits legislation.

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