Housing Needs Officer

Job Title: Housing Needs Officer - Housing Demand Team

Location: Slough Borough Council

Rate of Pay: 25 Umbrella P/H

Hours: 37 hours per week

We are currently working with Slough Borough Council, who are looking for a Housing Needs Officer to join their Housing Demand Team. In this role, a successful candidate will provide expert housing advice, support homeless prevention, and ensure compliance with relevant legislation to deliver high quality, tailored housing solutions to vulnerable individuals and families.

Main Duties:

• Provide housing advice, including legal rights, options, and prevention of homelessness.
• Assess housing applications, conduct home visits, and work proactively to prevent homelessness.
• Apply housing, homelessness, immigration, and welfare benefits legislation to advise clients.
• Ensure service delivery meets statutory and performance targets.
• Work with internal teams (e.g., Housing Needs, Social Lettings) and external agencies (e.g., Police, Mental Health, Probation) to support clients.
• Lead specific projects or partnerships as directed.
• Assist clients with personal housing plans and provide clear, accurate housing information.
• Manage complex and vulnerable cases with professionalism and empathy.
• Maintain accurate, confidential records and reports, complying with legal and internal requirements.

The Candidate Will Have:

• Knowledge of safeguarding, health/social care frameworks, and immigration law.
• Experience in housing advice, homelessness, or tenancy relations.
• Proven ability to work with vulnerable clients and maintain confidentiality.
• Understanding of tenancy agreements, the private rented sector, and court procedures.
• Proficiency in IT Systems.

For more information, please contact Olivia on (phone number removed) or email