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- Supporting the coordination and operations teams with a range of administration tasks
- Answering all incoming calls promptly and courteously, directing to the relevant person and/or taking messages
- Keeping accurate and up to date records on our Freight Management System
- Daily filing and periodic archiving
- Learning and assisting in all aspects of shipping fine art and antiques, arranging collections and deliveries from one destination to another, both domestic and international
- Learning and assisting in shipping via air freight, sea freight and road freight
- Raising files and preparing and processing all import and export documentation and the booking of the chosen method of transportation
- Efficiently handling all types of paperwork (which may include bills of lading, labelling, timesheets and detailed condition reports with photos)
- Providing certificates of shipment to clients
- Liaising with the warehouse on incoming/outgoing activities
- Manage a number of jobs simultaneously including the timely booking of internal and external services e.g. transport, case making, freight etc.
- Attention to detail, literate and numerate
- Good computing skills, ability to use Word and Excel
- Excellent written and verbal communication skills
- Oodles of enthusiasm and self motivation
- A keenness to learn and progress as the company grows
- Proactive attitude and willingness to take on responsibility
- Personable, friendly, helpful and positive
- The ability to be a team player and take ownership of assigned tasks
