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Customer Service Manager

Reed
Posted 9 hours ago, valid for 2 hours
Location

Smethwick, West Midlands B676JP, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Sales Manager in Birmingham, offering a salary between £30,000 and £35,000.
  • Candidates should have proven telephone sales and customer service experience, along with strong negotiation skills.
  • The role involves managing customer relations, training sales teams, and ensuring efficient order processing.
  • Additional benefits include generous holiday allowance, daily overtime, and supportive benefits like life cover and pension.
  • Travel is required for this full-time position, and applicants should be proactive in driving business growth.

Are you ready to lead a dynamic sales team to new heights and drive exceptional customer service?

  • Salary: £30,000 - £35,000
  • Location: Birmingham (requires travel)
  • Job Type: Full-time

We’re looking for a Customer Sales Manager with a proactive approach to manage customer relations and spearhead business growth.

Role Responsibilities:
  • Boost sales in line with company objectives.
  • Train and motivate sales and service teams.
  • Address sales inquiries and customer issues efficiently.
  • Ensure accurate order processing and delivery.
  • Keep customers informed and CRM data current.
  • Contribute to sales strategies and performance reporting.
Skills & Qualifications:
  • Proven telephone sales and customer service experience.
  • Strong negotiation skills and MS Office expertise.
  • Team player with sharp attention to detail and communication prowess.
  • Cataloguing software knowledge is a plus.
Benefits:
  • Attractive salary with daily overtime.
  • Generous holiday allowance plus bank holidays.
  • Supportive benefits including reservist leave, life cover, and pension.

Submit your CV and cover letter to take the next step in your career.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.