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Service Advisor

Jonathan Lee Recruitment
Posted a day ago, valid for 7 days
Location

Smethwick, West Midlands B676JP, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An esteemed automotive company is seeking a skilled Service Advisor to join their team, offering a role rich in career development and professional growth.
  • Candidates should have experience in a sales environment and ideally hold or be working towards the ISMM Level 3 Award, Certificate, and Diploma in Advanced Sales and Marketing or equivalent.
  • Proficiency in MS Office, strong organisational skills, and excellent interpersonal abilities are essential for this position.
  • The role involves managing customer queries, handling warranty claims, and ensuring accurate completion of company paperwork.
  • Salary details are not specified, but the position requires a valid driving licence and a willingness to travel as needed.

Join as a Service Advisor: A Gateway to Unparalleled Career Development

Are you ready to take your career to the next level? An esteemed player in the automotive industry is seeking a passionate and skilled Service Advisor to join their dynamic team. This role offers not just a job, but a career filled with innovation, professional growth, and a chance to be part of a team that values excellence and customer satisfaction. Located in the heart of the industry, this opportunity is your ticket to a fulfilling career.

What You Will Do:

  • Liaise efficiently with other departments ensuring the highest level of service for customers.
  • Receive, support, and complete sales orders for both counter and contract customers, embodying flexibility and willingness to undertake diverse tasks.
  • Efficiently manage customer queries, providing professional service at all times.
  • Contribute to the development and growth of the customer base in alignment with business objectives.
  • Ensure accurate completion of all company paperwork, including delivery and QHSE documentation.
  • Handle Counter or Contract warranty issues/claims and undertake regular filing activities.

What You Will Bring:

  • Proficiency in MS Office (MS Excel and MS PowerPoint) with strong organisational and multi-tasking skills.
  • Knowledge of QHSE Legislation and a strong technical awareness of the products and services offered.
  • Excellent interpersonal skills and a professional attitude towards work and customer service.
  • Experience in a sales environment, ideally holding or working towards ISMM Level 3 Award, Certificate and Diploma in Advanced Sales and Marketing or equivalent.
  • A valid driving licence and willingness to travel as required.

Company Contribution & Industry Information:

As a Service Advisor, you will play a pivotal role in maintaining the company's commitment to excellence and customer satisfaction. This position is instrumental in fostering growth and ensuring the seamless operation of sales and service processes. The automotive industry is evolving, and by joining this team, you will be at the forefront of innovation and service excellence.

Location:

This role is based in a prime location, offering the perfect blend of professional challenges and lifestyle benefits.

Ready to Accelerate Your Career?

If you are driven, passionate about the automotive industry, and possess the skills and qualifications mentioned, we would love to hear from you. This is your chance to become a part of a team that values hard work, dedication, and a commitment to excellence. Apply now to embark on a rewarding career journey as a Service Advisor.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.