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Key Responsibilities:
- Oversee Sales Orders, invoices, scheduling, and export documentation for both UK and overseas Customer Contracts.
- Quickly respond to customer requests for quotes, providing them with the information they need.
- Effectively handle customer inquiries via phone, email, or face-to-face interactions, always maintaining a professional demeanour.
- Administer relevant contracts, ensuring that internal and external parties are kept in the loop.
- Keep customers updated on the status of their orders, making sure they're well-informed.
- Provide internal operations with accurate customer product demand schedules and purchasing requirements.
- Manage daily cash reporting and oversee petty cash handling.
- Be ready to assist senior management with various ad-hoc requests as they arise.
- Exceptional written and verbal communication skills.
- Proficiency in MS Office applications, especially MS Excel and MS PowerPoint.
- Proven ability to collaborate effectively within a team.
- A positive, dedicated work ethic aligned with our company's objectives.
- Strong organisational skills, enabling you to handle multiple tasks under pressure.
- Familiarity with the services offered by the company.
- Standard working hours: 8:00 am - 4:30 pm with a 30-minute lunch break.
- Generous holiday allowance: 20 days, plus 8 days of public holidays.
- Two weeks of paid leave for Reservists to attend yearly training/camp.
- Life Cover: 3 times your base salary.
- Pension plan: Employer contribution of 3% and Employee contribution of 5%, with the employer contribution increasing to 5% after 12 months in the role.