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I am partnered with a retailer who is seeking to find multiple customer service advisors to facilitate their huge spike in end of year online orders. Â
This company thrives through Back Friday and the Christmas period. They are actively recruiting to find some high-quality customer service advisors to help process all the orders and deal with customer needs!
Day-to-day roles for the Customer Service Advisor:
- Taking and processing orders submitted by customers
- Responding and dealing with the live chat and the social media platforms
- Dealing with customer returns and any order issues for customers
Required skills and qualifications for the Customer Service Advisor:
- A good capability of typing out responses and dealing with incoming orders
- Customer Service experience over the phone/dealing with inbound & outbound calls
- Responding to customers with good grammar and spelling within your online interactions
- Candidates must have good customer service and social media experience
- A basic understanding of computers/IT, being able to type efficiently
Benefits and additional information for the Customer Service Advisor:
- Salary £11.44 per hour
- 4 Week ContractÂ
- Free Parking
- Free Breakfast
- 4 Weekdays & 1 Weekend Day (5 total workdays per week)
- Great Benefits for Employees
- Temporary basis through NovemberÂ
