- Contacting customers to process referrals.
- Scheduling appointments and managing diaries.
- Updating and maintaining a case management system.
- Performing data entry with accuracy and efficiency.
- Utilising Outlook and other office tools for communication and scheduling.
- Experience in appointment scheduling, data entry, and customer service (preferred).
- Strong communication skills and a professional phone manner.
- Proficiency in using Outlook and other administrative software.
- Excellent organisational skills with attention to detail.
- Ability to work independently and as part of a team.
- Supportive and friendly work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.