Control Centre Supervisor

Control Centre Supervisor, Solihull, £35,000 - £40,000

?The start date for this role will be the 2nd of December??

TheRole

Our client has redefined traffic solutions with REMOS, a centralised system that removes the need for on-site traffic operators. From a secure control room, operators can now manage traffic flows across multiple sites, enhancing safety, reducing costs, and improving efficiency. As theControl Centre Supervisorfor REMOS, you will be responsible for leading a team that monitors and manages traffic conditions in real-time, optimising road efficiency and safety across various locations.

Key Responsibilities

• Lead a team of Control Centre Operators, ensuring safe, compliant, and efficient operations.
• Utilise the SRL Control Hub to oversee traffic at various junctions and locations, coordinating closely with engineers, contractors, local authorities, and emergency services.
• Review and advise on traffic management plans to support optimal traffic flow and safety during busy periods.
• Promote a culture of continuous improvement by encouraging the team to suggest new processes and innovations in traffic management.
• Collate and provide detailed reports on traffic conditions and feedback for clients as required.
• Maintain a thorough understanding of local authority policies, traffic management practices, and operational systems to ensure adherence to best practices.

Desired Skills and Experience

• Essential:
• Strong IT skills and an analytical mindset.
• Experience leading and nurturing a cohesive, high-performing team.
• Excellent time management and multitasking abilities to meet team objectives.
• Calm and composed under pressure, with strong problem-solving skills.
• SIA accreditation (to be completed prior to starting).
• Desirable:
• Prior supervisory experience.
• Familiarity with traffic, security control rooms, or related technology industries.
• Knowledge of traffic signals, urban traffic management and control (UTMC), or CCTV operations.

Candidate Specification

Qualifications

• Academic qualifications demonstrating literacy and numeracy.
• Proficiency in IT and strong interpersonal skills.
• Additional qualifications in traffic signals or control room operations would be advantageous.

Experience

• Previous experience in a traffic control or similar operational environment.
• Background in the traffic or technology sectors (e.g., traffic detection, UTC control room experience).

Skills and Abilities

• Effective verbal and written communication skills.
• High proficiency with computer systems and willingness to embrace new technology.
• Strong organisational skills, able to prioritise and adapt to shift work and business demands.

Training Provided

• Comprehensive training in REMOS product capabilities and SRL Control Hub operations.
• Detailed training in traffic signal control benefits, along with applicable LANTRA courses.

Behavioural Competencies

• Compliance:Consistently adheres to quality procedures and standards.
• Teamwork:Works collaboratively, communicating effectively to achieve team objectives.
• Productivity and Efficiency:Demonstrates a high standard of work in a dynamic environment.
• Achievement Drive:Proactively takes initiative, showing dedication and commitment to the role.

If you are a detail-oriented professional who excels in a fast-paced environment, we encourage you to apply and become part of the future of traffic management.

Apply today to join and help make REMOS a leader in innovative traffic solutions!