- Proactively manage a portfolio of accounts, ensuring the timely collection of outstanding debts
- Reduce aged debt through strategic credit control processes
- Maintain accurate records, allocate payments, and reconcile accounts
- Handle customer queries with professionalism and resolve disputes effectively
- Provide regular reports on outstanding balances and cash flow
- Minimum 5 years’ experience in credit control (preferable)
- Proven success in reducing aged debt and improving collections
- Strong communication and negotiation skills, with confidence in high-volume telephone collections
- Ability to work independently and manage multiple priorities in a fast-paced environment