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- Handling queries and providing support on property repair and maintenance systems.
- Coordinating contractor quotations and ensuring tasks are completed efficiently.
- Managing the day-to-day performance of service providers to maintain business continuity.
- Conducting weekly calls with Property Managers to prioritise and organise workloads.
- Monitoring planned maintenance visits (PMVs) to minimise business risk.
- Overseeing administrative tasks such as statutory notices, utility services, and property transitions.
- Proactively identifying opportunities to improve processes and sharing best practices.
- Excellent communication skills: Confidently liaise with colleagues, contractors, and suppliers.
- Strong organisational abilities: Manage multiple tasks with accuracy and efficiency.
- Customer focus: Deliver top-notch service while managing expectations.
- Problem-solving skills: A proactive mindset and ability to think strategically.
- Flexibility: Comfortable adapting to changing priorities and a varied workload.
- A supportive and collaborative team environment.
- Opportunities for personal development and growth.
- A modern office with free parking, EV charging points, and cycle storage.
- Access to a subsidised canteen and an on-site pub for team socials.
