- Ensure customer order are fulfilled and delivered within specified ETA.
- Monitor shipments by communicating with freight forwarders both UK and across waters to ensure smooth transit of goods.
- Keep customers up to date with orders and aware of any delays.
- Monitor stock and inventory, pro-actively purchase goods according to projected orders.
- Keep system up to date with notes and shipment updates.
- Support with sales administration ensuring orders are processed correctly, a keen attention to detail required.
- Excellent IT skills, proficiency on excel required.
- Ability to work in a fast paced environment.
- Minimum 2 years experience within administration role.
- Experience within a supply chain/ logistics role would be beneficial.
- Mandarin speaking desirable.