- Drive revenue through professional outbound sales
- Promote a wide range of products and services
- Support brand positioning and awareness initiatives
- Conduct customer care calls to existing members
- Collaborate with the membership and marketing team
- Participate in business development and marketing projects
- Attend external events to represent the institute
- Proven success in outbound sales or potential for development in this area
- Excellent telephone manner and communication skills
- Organisational skills with the ability to work in a structured framework
- IT literacy, particularly with Microsoft Office
- Motivation and creativity in a competitive environment
- Receptive to training and personal development
- Annual salary of £22,000 - £24,000, with a bonus of £3,000 - £8,000
- 37-hour work week with early finish on Fridays
- 26 days of annual leave plus bank holidays
- Pension enrolment from day one
- Private medical insurance and cash plan schemes
- Option to buy or sell annual leave days
- Employee assistance and mental health support programmes