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- Manage the day-to-day activity of Trade Supervisors, Trade Engineers and sub-contractors, ensuring that all business objectives are met within overall time, cost and budget constraints.
- Ensure a strong proactive level of field management both directly and through the team of Supervisors.
- Liaise closely with support functions within Maintenance Operations to ensure the timely, cost-efficient delivery of customer focussed services.
- Maintain and build strong internal and external client relationships, working to exceed customer expectations whilst fully meeting contractual requirements and targets.
- Operate within an assigned budget and deliver agreed financial and operational targets.
- When required, to support the management and delivery of voids, programmed, and project works.
- Understand, monitor, and consistently deliver against customer, commercial and internal operational KPI's.
- Qualified in a building related subject to HNC, City & Guilds, NVQ or relevant trades background
- Knowledge of health and safety legislation (including CDM) and good practice, and experience of applying this knowledge in a repairs and maintenance setting.
- Competent in budget setting and monitoring
- Experience managing a maintenance team within a social housing setting
- Experience of formal contract agreements and procurement activities
- Annual leave starts at 25 days per year plus bank holidays
- Annual leave purchase scheme - option to buy up to an additional 5 days per year
- Enhanced family leave (maternity, paternity and adoption)
- Organisational Sick Pay
- Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% - company match
- Life cover of three times your annual salary if you join the pension scheme
