Property Management Officer

Job Title: Property Management Officer

Salary: £25,000 to £28,000

Location:Solihull

Hours: Monday to Friday, 8.30am to 5.00pm (one hour for lunch).Hybrid working is available for all employees and can be tailored to suit the individual.

Description:

Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?

A well-established financial services Business with Platinum Investors in People accreditation are looking for a Property Management Officer to join their Property Management team.

In this role as a Property Management Officer you will manage properties on behalf of the appointed LPA receiver of rent in order to minimise losses. You will be communicating with tenants, managing agents and authorised third parties. Ideally you will possess excellent organisation and communication skills, and previous experience in property management would really be advantageous.

This company is renowned for employee retention and the benefits package that all employees receive is extensive. It includes generous holiday allowance, with a day off for your birthday, paid community volunteering, company-wide, profit-sharing bonus, pension plan with employer contributions of up to 10% of your annual salary, life assurance and personal accident cover.

Key Duties:

• Conduct thorough analysis of valuations, rental income, projected and actual costs, tenant/property profiles, and mortgage account data to recommend the appropriate property strategy
• Manage individual caseloads, ensuring compliance with service level agreements, KPIs, and receiver objectives
• Actively control caseload expenses by overseeing and managing property/tenant-related costs
• Monitor tenant arrears, as well as sales and lettings activity, proactively
• Support the development and implementation of processes, procedures, and training initiatives
• Help ensure quality control measures are in place within the team, adhering to service standards
• Manage and track maintenance issues through third-party contractors

Key Skills/Experience Required:

• Good customer service and excellent communications skills are essential
• Previous experience in the Receivership of Rent process is preferred but not essential
• Be capable of organising, prioritising and completing tasks within set timeframes
• Excellent written and verbal communication skills
• A good understanding of how to communicate with customers experiencing personal or financial difficulties
• Ability to make rational judgements from available information and analysis
• Ability to challenge business policies, processes and procedures in a constructive and effective manner
• Computer literate with good knowledge Microsoft Office applications

In return for your hard work, you will earn a salary of between £25,000 and £28,000 plus excellent benefits.

For more information, or to apply for this vacancy, please email yourCV or call0121 296 5766.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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