- Welcome patients and visitors, offering clear guidance and support.
- Handle general administrative tasks, solving issues and keeping things running smoothly.
- Maintain good communication with patients, staff, and management.
- Manage patient appointments, including scheduling, cancellations, and no-shows.
- Respond to inquiries in a friendly and professional manner via phone, email, and in person.
- Assist patients throughout their visit, ensuring they feel comfortable and informed.
- Work closely with doctors, optometrists, and other healthcare professionals.
- Organize patient records and prepare notes for procedures.
- Process payments and update relevant systems.
- Keep accurate records and generate reports when needed.
- Help with general admin duties like filing, scanning, and typing.
- Act as the first point of contact in emergencies and support safety procedures.
- Report maintenance issues as they arise.
- Stay updated on treatments and pricing to provide helpful information.
- Follow company policies and assist management with process improvements.
- Keep common areas tidy and ensure supplies are stocked.
- Offer additional administrative support as required.
Back to searchTEMP Reception Administrator
Pertemps Redditch Commercial
Posted 6 days ago, valid for 19 days
Solihull, West Midlands B90 4SF
Part Time
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Sonic Summary
- My client is seeking an office coordinator/receptionist for a busy clinic, requiring flexibility to work both Reception and back office as needed.
- The role involves coordinating appointments, assisting patients, and ensuring smooth daily operations with a pay rate of £12.65 per hour.
- Candidates should be prepared to work 3 to 4 days a week, with shifts from 8am-4pm or 12pm-8pm during the week and 8am-4pm on weekends.
- The position requires a proactive individual with previous experience in a similar role, although the specific number of years of experience is not stated.
- Interested applicants can apply by sending their CV for consideration.
