Temporary Accommodation Officer temp: Birmingham

A fantastic opportunity has emerged for a Temporary Accommodation Officer to join one of our most improved public sector clients just outside Birmingham in a temporary vacancy for the next 3-4 months, working from their Solihull office 1-2 times a week (although more frequently at the start to undergo training).This is a full time role for 37 hours per week (Monday to Friday) and you will be expected to:* Carry out the daily operational duties required for the client's temporary accommodation including private rented and supported accommodation managed by other providers.* Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service.* Assist residents/customers with maintaining their accommodation.* Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents.* Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim.* Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation.* Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation.Experience of dealing with difficult customers in a face to face setting, as well as having a sound knowledge of homelessness would be a real advantage for this post. Please note a car driver/owner would be ideal, in order to visit clients outside of the office, so a local candidate to Solihull would be highly desirable. Only applicants who feel they meet the above criteria and can start on short notice (1-2 weeks maximum) need apply, as our client is keen to hire for this role as soon as possible.