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Job Title: Office / Admin & Customer Liaison
Location: Gloucester GL19
Salary: Circa £25,000 per annum (negotiable depending on experience)
Hours: Monday to Friday, 8:30 AM – 4:30 PM
We are seeking a highly motivated and flexible individual to join our small, dynamic team in a fast-paced office environment. As an Office Administrator, you will play a vital role in ensuring the smooth running of our operations and delivering exceptional customer service.The person to fill this role needs to be flexible, hardworking, happy to work at a rural location, have their own transport and committed to working within a small team.
Key Responsibilities:
Daily Tasks:
- Answering the telephone, relaying messages, taking orders, and addressing customer inquiries.
- Inputting orders and processing invoicing using SAGE 50.
- Providing customer service support, including checking orders, generating quotes, and handling additional customer requests.
- Ensuring the efficient operation of office activities and IT systems.
Weekly Tasks:
- Maintaining databases in Excel and ACT (Customer Relationship Management system).
- Updating the company website as needed.
- Typing quotes and letters.
- Running reports and organizing filing.
- Managing stationery orders and brochure stock.
- Managing Mailchimp campaigns and mailshots.
Requirements:
- A proactive and hardworking attitude, with a strong focus on customer service.
- Ability to work in a rural location and access to your own transport.
- Comfortable working within a small, collaborative team.
- Excellent communication skills and attention to detail.
- Previous experience with SAGE 50, Excel, and ACT is desirable, but not essential.
If you are interested in the role please apply and we will contact you.
