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Salary: £33,018 - £38,325 per annumLocation: Hybrid/CroydonHours: Full Time 36 per weekContract Type: Permanent
Looking for a customer-focused role in social housing? If so, we have just the right opportunity for you! We're seeking an excellent Customer Support Specialist to join our team in Croydon.
This is a multi-case management position, which requires you to make confident decisions and handle multiple customer interactions. Therefore, excellent communication skills are necessary to liaise with various internal teams and external agencies. You'll participate in active learning and knowledge-sharing to support us in driving continuous improvement to meet high levels of performance.
Accuracy, attention to detail, and the ability to interpret legislation are essential skills for this role. You must be able to work to a high standard in a busy and pressurised environment while managing your time effectively to handle a variety of tasks.
Due to the nature of the team's work, you need to be flexible and adaptable to changing priorities. You should have the confidence to make sound judgments and decisions to take ownership of your work areas.
We're seeking someone who can exceed customer expectations by building effective relationships and creating a warm and positive environment. For the right candidate, training will be provided to help them develop the skills needed to become a great member of our customer support team.
If you believe you have the qualities we're looking for and are interested in working for an organisation that can make a difference in people's lives, please apply!
As you can imagine, the full job description includes lots more detail so please check it out on our careers page before applying.
Salaries are just the starting point. ?Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle -?dive in and find out more.
Closing Date: Sunday 8th December 2024 at midnight.
Interviews will take place on Monday 16th December 2024.
For further details on this vacancy, please click 'apply' or visit our careers page.
In the event that we receive a high volume of applications, we reserve the right to close this advert early.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
