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Adecco are currently recruiting for a Homeless Intervention and Prevention Officer on behalf of our Public Sector client.
- Homeless Intervention and Prevention Officer
- Public Sector - Local Authority
- Full Time - Monday to Friday, 36 hours per week
- Temporary Role - current end date is 27/05/2025 however the role is likely to be extended past this date
- Hybrid Working - 2 to 3 days per week in office. These in office days will include being on a duty rota.
- £20.70 per hour PAYE / £26.90 per hour Umbrella
- ASAP start
- IT equipment provided
Duties
- To provide comprehensive housing information and advice service on housing options, occupation rights and obligations, mortgage default and any other causes of homelessness, preventing homelessness whenever possible.
- To prevent homelessness and identify other housing solutions including negotiating with landlords to find solutions to impending homelessness such as the reduction in rent, making use of Discretionary HP to cover rent arrears.
- Identifying barriers for clients being able to help themselves such as Job/training opportunities. Finding solutions to these problems and working with the customer to overcome these obstacles. This will include producing individual action plans for customers to follow and to refer to floating support services where appropriate.
- Helping the customer to make difficult decisions about their future housing including moving to areas with greater supply, which may be out of London, by providing high quality advice and information.
- To inform and advise clients on landlord/tenant issues, including identifying households needing to be referred to the Tenancy Relations service because of illegal eviction or harassment, or any other landlord/tenant offence, carrying out home visits when required.
- Coordinate actions from clients Personalised Housing Plans
- Receive and process referrals for supported housing from other key voluntary sector partners.
- Lead the duty function, dealing with referrals from a range of partners and maintaining a waiting list for discretionary placements of clients referred by the rough sleepers
- Take a lead on the housing related support needs assessment and placement of homeless people with support needs where a Relief duty has been accepted
- Balance any risk issues identified in the assessment against supported housing providers' ability to mitigate these risks.
- Operate a waiting list and implement the prioritisation system for access to supported housing services.
- Work to agreed protocols informing manager if providers or referring agents do not follow these.
- Advise applicants, providers and referral agents about the assessment process, ensuring realistic expectations.
- Providing clients with detailed information about the services appropriate to their needs
- Manage expectations by being clear about limited options available.
- Where a choice is available, offering clients the opportunity to make an informed decision about which service to use
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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