Quality Manager

Gleeson has been partnered with a Global business looking for a Quality Manager. This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with further grow opportunity's.

Job Title: Quality Manager

Locations: Devon

Key Responsibilities:

• Serve as the primary point of contact for customers regarding quality concerns, ensuring their requirements are understood and met.
• Assist with complaint resolution and identify root causes to implement corrective actions.
• Provide quality support to the Supply Chain Management team by collecting and analysing supplier quality data.
• Collaborate with suppliers to meet product and process quality standards.
• Lead the development, implementation, and continuous improvement of Quality Management Systems across the organisation.
• Offer leadership and support in launching new products, processes, and services.
• Participate in and potentially lead internal Quality Systems audits, ensuring compliance with customer requirements for new or modified products and processes.
• Analyse quality metrics and conduct management reviews to assess performance, recommending action plans to close any operational gaps.
• Develop and establish a robust quality structure to support strategic business plans and initiatives.
• Design and deliver quality assurance training programs, covering various quality-related topics.
• Support product development and launch activities, ensuring customer expectations are identified and met through manufacturing and testing processes, reliability analysis, design reviews, and material testing.
• Lead improvement teams to evaluate process capability, create process control plans, address out-of-control conditions, and conduct process audits.
• Ensure the creation and auditing of complex inspection and test plans, standards, acceptance criteria, and work instructions.
• Assess the performance of the quality team to support performance management, promotions, transfers, dismissals, and commendations.
• Collaborate with plant leadership to compile and present consolidated updates on plant, customer, and product status, including action plans.

Qualifications and Skills:

• Experience in a Quality Management role within the Aerospace/ Industrial / Automotive industry
• Knowledge and certification in CAA or EASA Part 21 Sub Part G is required.
• Expertise in quality assurance, continuous improvement methods, strategic management and project management.
• Experience in applying Quality tools, Six Sigma, and Lean Manufacturing methodologies.
• Stakeholder Management as well as excellent communication, planning, and organisational skills.

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