A1 Personnel are currently recruiting for a Sales Office Administrator for a permanent contract on behalf of our client based in Aveley, Essex.
Duties and Responsibilities:
- Manage incoming sales inquiries via phone, email, and in-person visits.
- Provide product/service information to potential customers and assist them with their inquiries.
- Process sales orders accurately and efficiently using our CRM system.
- Coordinate with the sales team to ensure timely follow-up on leads and opportunities.
- Prepare sales reports, invoices, and other administrative documents as needed.
- Assist with inventory management and order fulfillment.
- Maintain organized and up-to-date records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues and inquiries promptly.
- Support the sales team in achieving their targets and objectives.
Qualifications:
- Previous experience in an administrative or customer service role is preferred.
- SAGE experience is preferred.
- Strong communication skills.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with CRM systems is a plus.
- Ability to multitask and prioritize tasks effectively.
Hours:
- Monday to Friday: 9am - 5pm