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Customer Service

Adecco
Posted a day ago, valid for 23 days
Location

South Shields, Tyne and Wear NE332SD, England

Salary

£12 per hour

Contract type

Full Time

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Sonic Summary

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  • The position is for a full-time Customer Advisor at a leading healthcare organization, focusing on providing excellent support to patients and healthcare professionals.
  • Candidates should possess excellent communication skills, the ability to provide empathetic customer service, and attention to detail, with a minimum of 2 years of relevant experience required.
  • The role involves responding to customer inquiries via phone and email, documenting interactions, and ensuring compliance with regulatory requirements.
  • Compensation for this position is competitive, with a salary range of £24,000 to £28,000 per year, depending on experience.
  • The organization values diversity and encourages applications from individuals of all backgrounds, offering opportunities for career growth and a collaborative work environment.

Job Title: Customer Service

Working Pattern: Full Time

Are you a compassionate and customer-oriented individual who is passionate about providing excellent support to patients and their healthcare professionals? Our client, a leading healthcare organisation, is seeking a dedicated Customer Advisor to join their team.

Responsibilities:

  • Respond to customer inquiries via phone calls and emails
  • Document each contact and ensure resolution of customer needs
  • Provide empathetic and supportive assistance to customers
  • Handle calls in compliance with regulatory requirements
  • Maintain accurate records of all interactions

Why Join Our Team?

- Make a Difference: Your role will directly impact the experience of patients and their healthcare professionals, providing them with the support they need.

- Career Growth: Our client values professional development and offers opportunities for advancement within their organisation.

- Collaborative Environment: Join a friendly and supportive team that values teamwork and mutual success.

Requirements:

  • Excellent communication skills, both verbal and written
  • Ability to provide empathetic and compassionate customer service
  • Attention to detail
  • Ability to handle multiple tasks effectively and work in a fast-paced environment
  • Flexibility to work shifts, including evenings and weekends.

How to Apply:

If you are an enthusiastic and compassionate individual seeking a rewarding role as a Customer Advisor, apply now! Click the "Apply Now" button

Our client is an equal opportunity employer and values diversity in their workforce. We encourage applications from candidates with diverse backgrounds and experiences.

Join our client's team and play a vital role in supporting patients and healthcare professionals. Apply today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.