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Are you a compassionate and customer-oriented individual who is passionate about providing excellent support to patients and their healthcare professionals? Our client, a leading healthcare organisation, is seeking a dedicated Customer Advisor to join their team.
Responsibilities:
- Respond to customer inquiries via phone calls and emails
- Document each contact and ensure resolution of customer needs
- Provide empathetic and supportive assistance to customers
- Handle calls in compliance with regulatory requirements
- Maintain accurate records of all interactions
Why Join Our Team?
- Make a Difference: Your role will directly impact the experience of patients and their healthcare professionals, providing them with the support they need.
- Career Growth: Our client values professional development and offers opportunities for advancement within their organisation.
- Collaborative Environment: Join a friendly and supportive team that values teamwork and mutual success.
Requirements:
- Excellent communication skills, both verbal and written
- Ability to provide empathetic and compassionate customer service
- Attention to detail
- Ability to handle multiple tasks effectively and work in a fast-paced environment
- Flexibility to work shifts, including evenings and weekends.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
