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DESCRIPTION OF ROLE
The administrator position will form part of a wider team whose individual members have particular strengths in various disciplines. The basis and philosophy of the team is that individuals will give support to their peers in those areas where their previous work experience gives them a greater depth of knowledge, in this way training to perform the full responsibilities of the role is given progressively 'on the job'
General Duties & Responsibilities
- Establishing lines of communication directly with customers or via commercial advisors as appropriate to clarify requirements.
- Calculation of estimated works cost based upon price list / estimate / previous cost performance or comparative estimation.
- Applying established rules for the pricing associated with spares tenders.
- Liaising with Sales Team colleagues in order to determine the price to be quoted on those occasions where the established rules cannot be applied.
- Seeking the appropriate approval to quote when the quotation value exceeds the limits of authority.
- Creation of sales quotations witin the ERP system.
- Maintaining the integrity of the information within the ERP system.
- Initially reviewing terms & conditions of contract where these are dictated by the customer with the assistance of other members of the Bid & Sales Teams as required.
- Conversion of sales quotations to customer orders within the ERP system, performing contract reviews, allocating contract requirements and ackowledging customer orders.
- Monitoring customer orders during the life of the contract and liaising with the customer on any contract amendments / costs / implications and appraising of progress as required by the contract.
- Compliance with departmental / company procedures whilst tendering and processing orders.
- Other duties which the incumbent is competent to perform at the request of the Commercial Manager.
Person Specification
Knowledge, Experience & Qualifications
The following would be advantageous.
- A recognised engineering qualification (ONC or above), ideally mechanical but not essential provided the candidate can read and interpret mechanical engineering drawings & specifications.
- An appreciation of commercial terms and conditions of business.
- Knowledge of export licence control.
Skills & Competencies
- Must have good written and verbal communication skills.
- Must be able to read and interpret mechanical engineering drawings.
- Have a flexible attitude with the willingness to take on new tasks.
- High standard of numeracy, accuracy and attention to detail.
- Ability to work on own initiative as well as being a good team player.
- A working knowledge of Microsoft Office and ability to operate the ERP system is required.
