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We are seeking a results-driven and customer-focused Key Account Manager to nurture and grow relationships with our most valued clients. You will act as a strategic partner, ensuring customer satisfaction, identifying opportunities for growth, and driving revenue.
Key Responsibilities
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Develop and maintain strong relationships with key clients, acting as their primary point of contact.
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Understand client needs and business objectives, providing tailored solutions to enhance customer experience.
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Monitor and analyse key account performance, ensuring targets are met.
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Work closely with internal teams
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Prepare and present regular reports on client performance, trends, and potential risks.
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Maximise profitability and maintain long-term partnerships.
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Stay updated on industry trends and competitors to provide strategic insights.
Key Skills & Experience
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Proven experience as a Key Account Managers preferably in the marine industry or manufacturing/engineering/logistics
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Strong interpersonal and relationship-building skills.
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Excellent communication abilities.
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Commercial awareness and ability to drive revenue growth.
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Ability to analyse data and trends to inform decision-making.
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Proficiency in CRM software and Microsoft Office Suite.
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A proactive and solution-oriented mindset.
