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Do you have strong air freight experience paired with excellent customer service skills?
I am recruiting for an Air Freight Operations candidate for client who is a market leader in air, sea and road freight as well as logistics, supply chain and technology solutions. This is a Monday to Friday role, working from 09:00 - 17:30, office-based.Â
Main Duties:Â
- Plan flight schedules, manage allocations, and make shipment bookings to meet client needs.Â
- Build Unit Load Devices (ULDs) and manage airline equipment effectively.
- Ensure accurate completion of all customs paperwork and shipping documents.
- Maintain compliance with Aviation Security and company security protocols.
- Maintain strong relationships with airlines and service providers.
- Organise and arrange services with various suppliers, including airlines.
- Monitor flight capacity and negotiate the best possible rates.
- Manage carrier cut-offs and ensure distribution/warehouse activities align with export procedures
- Utilise systems such as Web Cargo, CargoWise, ASM Sequoia, and MS Office Suite as required.
Key Requirements:
- Strong air freight experience.
- Experience handling customs compliance and paperwork.
- Experience using MS Office as well as Web Cargo, CargoWise or ASM Sequoia (desired).
- Excellent customer service skills with strong written, verbal and spoken English.
Benefits & Package:
- Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
- Access to the Wellbeing Centre – providing education, support, and tools to help you live a healthier and happier life.
- Employee Recognition Scheme
- Excellent Pension Scheme & Life Assurance
- Health Care Cash Plan
- Staff parking
