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- Building strong relationships with partners and fee earners, reviewing WIP and accounts receivable to optimize performance.
- Ensuring accurate billing by adhering to service level agreements and governance frameworks.
- Providing regular and ad-hoc reports to the Group Finance Director, Partners, Revenue Manager, and Head of Financial Operations.
- Tracking and analyzing significant WIP and debt balances at both Partner and office levels to assess their impact on financial targets.
- Alerting Partners to overdue accounts and providing advice on resolution.
- Supporting the credit control team to meet cash targets and manage accounts effectively.
- Monitoring and addressing issues with timesheets and incorrect time recording.
- Managing Ebilling clients and ensuring timely invoice submissions through Ebilling portals.
- Ideally, 3+ years’ experience in a similar role within a law firm.
- Relevant experience as a Credit Controller, Credit Control Administrator, or Credit Control Manager.
- Prior experience with 3E and EBilling Hub software.
- Knowledge of Elite Enterprise would be an advantage.
- Proficiency in Microsoft Office applications.
- Experience with system change management would be desirable.
- Excellent communication skills.
- A discretionary bonus scheme based on company and individual performance.
- Private medical insurance from day 1 (pre-existing conditions covered), with the option to add family members at your own cost.
- Permanent health insurance.
- Life assurance (4x salary).
- Pension scheme (5% employee contribution, 3% employer contribution).
- Travel loan scheme for season tickets, repayable via monthly payroll.
- 25 days of holiday plus bank holidays, with the option to buy/sell 5 days per year.
