Administrator

wild recruitment

Posted a day ago, valid for 24 days

Southampton, Hampshire SO19 1BQ

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

A Complaints Administrator position is available in central Southampton for a fixed-term contract of 6 months, with the potential for extension.
The role involves managing and resolving customer complaints, supporting administration, and ensuring compliance with regulations.
Candidates should have a strong background in complaints management, excellent customer service skills, and proficiency in MS Office and CRM systems.
The salary for this position is £27,000, and a strong focus on communication and analytical skills is required.
Applicants should possess attention to detail and organizational abilities, along with experience in a customer-focused administrative role.

Complaints Administrator wanted for central Southampton location!

Your role as a Complaints Administrator will include:

Managing complaints
Supporting administration
Action and resolve customer complaints
Investigate and gather information
Communicate solutions clearly
Maintain detailed records
Ensure compliance with regulations
Generate complaint reports

What You Bring:

Strong Complaints background
Customer Service
Strong communication and analytical skills
Attention to detail and organisational abilities
Proficiency in MS Office and CRM systems

If you are a strong customer focused administrator with experience on the telephone you could be the perfect candidate!

Fixed term contract6 monthsPotential to extend

Administrator / Customer Service

£27,000

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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