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Client Support Specialist

Pavilion Recruitment Solutions
Posted 3 days ago, valid for 22 days
Location

Southampton, Hampshire SO19 1BQ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An exciting opportunity exists with a reputable company in the Employee Benefits sector for an experienced administrator with knowledge of Group risk.
  • The role requires the administrator to be the first point of contact for day-to-day client and provider administration, responding to queries proactively.
  • Candidates should have a minimum of 3 years of experience in a similar position to effectively manage client portfolios.
  • The position offers a fully remote working environment and opportunities for career progression along with multiple benefits.
  • The salary for this role is competitive, reflecting the expertise and value brought by the candidate.

An exciting opportunity to work with a well known and reputable company within Employee Benefits!

Our client is looking for an experienced administrator with knowledge of Group risk who can come into the company and bring with them valuable expertise and the best level of support to help in the running of client portfolio's.

The role:

  • Be the first point of contact for day to day administration from clients, providers and other internal and external sources
  • Independently respond to queries from both clients and insurers in a pro-active manner, meeting agreed SLAs and keeping all parties updated
  • Ensure the smooth running of assigned client portfolio a day to day basis
  • Develop, maintain and cultivate a constructive and professional relationship with Sales Executives, Clients and Insurers at all levels
  • Ensure that client records and in house system is always kept up to date including new business, retention and financial information

Highlights:

  • Fully remote
  • Career Progression
  • Multiple benefits

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.