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Administrator

Wild Recruitment
Posted 3 hours ago, valid for 24 days
Location

Southampton, Hampshire SO152AE, England

Salary

£26,500 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Complaints Administrator is needed for a central Southampton location with a focus on managing and resolving customer complaints.
  • The role includes supporting administration, investigating issues, communicating solutions, and maintaining detailed records.
  • Candidates should have a strong background in complaints handling, customer service, and possess excellent communication and analytical skills.
  • The position offers a fixed-term contract of 6 months with a salary of £27,000.
  • Applicants should ideally have relevant experience in administration or customer service, particularly over the telephone.

Complaints Administrator wanted for central Southampton location!

Your role as a Complaints Administrator will include:

  • Managing complaints
  • Supporting administration
  • Action and resolve customer complaints
  • Investigate and gather information
  • Communicate solutions clearly
  • Maintain detailed records
  • Ensure compliance with regulations
  • Generate complaint reports

What You Bring:

  • Strong Complaints background
  • Customer Service
  • Strong communication and analytical skills
  • Attention to detail and organisational abilities
  • Proficiency in MS Office and CRM systems

If you are a strong customer focused administrator with experience on the telephone you could be the perfect candidate!



Fixed term contract
6 months
Potential to extend

Administrator / Customer Service


27,000


Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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