Home
Southampton
Customer service representative
Customer Admin - Southampton

Customer Admin - Southampton

Adecco

Posted 4 days ago, valid for a month

Southampton, Hampshire SO19 1BQ

£13.07 per hour

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

Adecco UK is recruiting a part-time Customer Administrator for a prestigious client in Southampton, with a start date of October 14, 2024, and an end date of December 20, 2024.
The position offers a competitive pay rate of £13.07 per hour, requiring candidates to work 20 hours a week, Monday to Friday, with flexible shift patterns between 08:00 and 18:00.
Key responsibilities include processing customer refunds, handling post, electronically filing documents, and addressing customer requests and queries.
Candidates should possess excellent IT skills, strong organizational abilities, and professional written communication skills, along with a passion for delivering exceptional customer service.
Experience requirements are not explicitly stated, but candidates must demonstrate the ability to learn quickly and adhere to policies and procedures.

Customer Administrator - Southampton Part Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.

Please see below some of the details regarding the role:

***Part Time Positions Available***

Start date - 14 October 2024

End Date - 20 December 2024Location - City Centre, SouthamptonPay Rate - Competitive (£13.07 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required.

The successful candidate for the customer administrator position will need to have the following skills:

Excellent IT skills
The ability to learn new systems and processes quickly
Strong organisational skills
Ability to prioritise and adapt to tasks
Exceptional attention to detail
Professional written communication skills
A passion for delivering excellent customer service
Being flexible with the day to day activities.
Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries.

Shift Pattern

You will be working 20 hours a week, split into 4 hours a day, Monday - Friday, between the hours of 08:00 - 18:00. We can be flexible with shift patterns between these hours.

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Apply now in a few quick clicks

Customer Admin - Southampton

Accounts Senior / Client Manager

Client Manager

Accounts Senior/Client Manager (Fareham)