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Customer Advisor - Southampton - Full time

Customer Advisor - Southampton - Full time

Adecco

Posted a day ago, valid for a month

Southampton, Hampshire SO19 1BQ

£13.07 per hour

Full Time

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Sonic Summary

The Customer Administrator position in Southampton is a full-time role starting on January 6, 2025, and ending on March 28, 2025.
The pay rate for this position is competitive at £13.07 per hour, with a total of 37 hours of work per week, Monday to Friday.
Candidates should possess excellent IT skills, strong organizational abilities, and a passion for delivering exceptional customer service.
The role involves processing customer refunds, managing documents, and responding to customer requests while adhering to policies and GDPR compliance.
Previous experience in a similar administrative role is preferred but not explicitly required.

Customer Administrator - Southampton Full Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.

Please see below some of the details regarding the role:

***Full Time Positions Available***

Start date - 6 January 2025

End Date - 28 March 2025Location - City Centre, SouthamptonPay Rate - Competitive (£13.07 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required.

The successful candidate for the customer administrator position will need to have the following skills:

Excellent IT skills
The ability to learn new systems and processes quickly
Strong organisational skills
Ability to prioritise and adapt to tasks
Exceptional attention to detail
Professional written communication skills
A passion for delivering excellent customer service
Being flexible with the day to day activities.
Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries.

Shift Pattern

You will be working 37 hours a week, Monday - Friday, between the hours of 08:00 - 20:00. We can be flexible with shift patterns between these hours.

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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