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Customer Advisor - Southampton

Customer Advisor - Southampton

Adecco

Posted 12 hours ago, valid for 12 days

Southampton, Hampshire SO19 1BQ

£13.07 per hour

Full Time

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Sonic Summary

Adecco UK is recruiting a part-time Customer Administrator for a prestigious client in Southampton, with a start date of December 9, 2024, and an end date of March 28, 2025.
The position offers a competitive pay rate of £13.07 per hour for a total of 20 hours a week, typically split into four hours per day from Monday to Friday.
Key responsibilities include processing customer refunds, managing correspondence, filing documents, and handling customer requests while adhering to GDPR and company policies.
Candidates should possess excellent IT skills, strong organizational abilities, professional written communication skills, and a passion for delivering exceptional customer service.
Previous experience in a similar role is preferred, but the primary requirement is a strong willingness to learn and adapt to new systems and processes.

Customer Administrator - Southampton Part Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.

Please see below some of the details regarding the role:

***Part Time Positions Available***

Start date - 9 December 2024

End Date - 28 March 2025Location - City Centre, SouthamptonPay Rate - Competitive (£13.07 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required.

The successful candidate for the customer administrator position will need to have the following skills:

Excellent IT skills
The ability to learn new systems and processes quickly
Strong organisational skills
Ability to prioritise and adapt to tasks
Exceptional attention to detail
Professional written communication skills
A passion for delivering excellent customer service
Being flexible with the day to day activities.
Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries.

Shift Pattern

You will be working 20 hours a week, split into 4 hours a day, Monday - Friday, between the hours of 08:00 - 18:00. We can be flexible with shift patterns between these hours.

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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