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Customer Service

Wild Recruitment
Posted 10 hours ago, valid for 24 days
Location

Southampton, Hampshire SO152AE, England

Salary

£26,500 - £27,000 per annum

Contract type

Part Time

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Sonic Summary

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  • A Customer Service superstar is sought for a central Southampton location on a fixed-term 6-month contract with a potential extension.
  • The role involves managing and resolving customer complaints, supporting administration, and maintaining detailed records.
  • Candidates should have a strong background in complaints management, customer service, and possess excellent communication and analytical skills.
  • Proficiency in MS Office and CRM systems is required, along with attention to detail and organizational abilities.
  • The position offers a salary of £27,000 and requires experience in a customer-focused administrative role.

Customer Service superstar wanted for central Southampton location!

Your role as a Customer Service person will include:

  • Managing complaints
  • Supporting administration
  • Action and resolve customer complaints
  • Investigate and gather information
  • Communicate solutions clearly
  • Maintain detailed records
  • Ensure compliance with regulations
  • Generate complaint reports

What You Bring:

  • Strong Complaints background
  • Customer Service
  • Strong communication and analytical skills
  • Attention to detail and organisational abilities
  • Proficiency in MS Office and CRM systems

If you are a strong customer focused administrator with experience on the telephone you could be the perfect candidate!



Fixed term contract
6 months
Potential to extend

Administrator / Customer Service


27,000




Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.