Customer Service

wild recruitment

Posted a day ago, valid for 24 days

Southampton, Hampshire SO19 1BQ

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

A Customer Service superstar is needed for a central Southampton location with a fixed-term contract of 6 months and a salary of £27,000.
The role involves managing and resolving customer complaints, supporting administration, and maintaining detailed records.
Candidates should have a strong background in complaints management, excellent communication skills, and proficiency in MS Office and CRM systems.
Attention to detail and organizational abilities are essential for this position, which requires experience in customer service and telephone support.
The job does not discriminate based on gender, marital status, race, religion, color, age, disability, or sexual orientation, and candidates will be evaluated based on their qualifications and ability to perform the job duties.

Customer Service superstar wanted for central Southampton location!

Your role as a Customer Service person will include:

Managing complaints
Supporting administration
Action and resolve customer complaints
Investigate and gather information
Communicate solutions clearly
Maintain detailed records
Ensure compliance with regulations
Generate complaint reports

What You Bring:

Strong Complaints background
Customer Service
Strong communication and analytical skills
Attention to detail and organisational abilities
Proficiency in MS Office and CRM systems

If you are a strong customer focused administrator with experience on the telephone you could be the perfect candidate!

Fixed term contract6 monthsPotential to extend

Administrator / Customer Service

£27,000

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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