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Customer Service Advisor

Wild Recruitment
Posted 6 hours ago, valid for 22 days
Location

Southampton, Hampshire SO152AE, England

Salary

£27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client is a prominent financial service and wealth management firm looking for a Complaints Administrator.
  • The role involves handling customer issues, managing complaints, and supporting administrative tasks.
  • Candidates should possess strong administration, communication, and analytical skills, along with proficiency in MS Office and CRM systems.
  • The position requires attention to detail and organizational abilities, with a focus on compliance and record maintenance.
  • The salary for this role is competitive, and candidates should have at least 1 year of relevant experience.

Our client is a leading financial service and wealth management business. We're seeking a a large cohort to join the business as a Complaints Administrator, where you will be handling customer issues, managing complaints and supporting the administration.

Key Responsibilities:

  • Action and resolve customer complaints
  • Investigate and gather information
  • Communicate solutions clearly
  • Maintain detailed records
  • Ensure compliance with regulations
  • Generate complaint reports

What You Bring:

  • Strong administration skills
  • Strong communication and analytical skills
  • Attention to detail and organisational abilities
  • Proficiency in MS Office and CRM systems

Wild Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

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