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Customer Service Advisor

wild recruitment
Posted 6 hours ago, valid for 22 days
Location

Southampton, Hampshire SO19 1BQ

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is a prominent financial service and wealth management company seeking a Complaints Administrator.
  • The role involves handling customer issues, managing complaints, and supporting administrative tasks.
  • Candidates should possess strong administration, communication, and analytical skills, along with attention to detail.
  • The position requires a minimum of 2 years of relevant experience and proficiency in MS Office and CRM systems.
  • The salary for this role is competitive, reflecting the experience and skills of the successful candidate.

Our client is a leading financial service and wealth management business. We're seeking a a large cohort to join the business as a Complaints Administrator, where you will be handling customer issues, managing complaints and supporting the administration.

Key Responsibilities:

  • Action and resolve customer complaints
  • Investigate and gather information
  • Communicate solutions clearly
  • Maintain detailed records
  • Ensure compliance with regulations
  • Generate complaint reports

What You Bring:

  • Strong administration skills
  • Strong communication and analytical skills
  • Attention to detail and organisational abilities
  • Proficiency in MS Office and CRM systems

Wild Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.