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Customer Service Advisor

Premier Recruitment Solutions Ltd
Posted 10 hours ago, valid for 7 days
Location

Southampton, Hampshire SO152AE, England

Salary

£22,000 - £23,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Premier Recruitment Solutions is seeking to fill a position in the customer service department of a rapidly growing privately owned company specializing in Polythene Packaging.
  • The role requires an experienced multi-tasker with strong IT skills and the ability to work under pressure, with responsibilities including order processing and customer inquiries.
  • Candidates should have at least 2 years of experience in a similar role and possess good numeracy and literacy skills.
  • The position offers a salary of £25,000 per year, along with benefits such as a company-contributed pension scheme and 28 days of annual leave.
  • The working hours are Monday to Friday from 8:30 AM to 5:30 PM, and the company encourages career progression and internal promotions.

Premier Recruitment Solutions are working with a privately owned company who are looking to recruit into their customer service department. Our client specialises within the manufacturing of Polythene Packaging and currently stands as the fasted growing business within the industry.

Our client is currently looking for an experienced multi-tasker who is excited by the opportunity of working within a varied position. This is a position that will involve varied responsibilities, from customer services, administration, order processing and assisting the Directors in the day to day running of the business.

Roles / Responsibilities

  • Processing customer orders
  • Managing customer's expectations
  • Answering the telephone and dealing with enquiries
  • Liaising with other departments
  • Ensuring up to date records are maintained
  • Managing customer stocks
  • Provide cover during annual leave / illness across other departments

Traits / Skills

  • An ability to pick things up quickly and adapt to different situations
  • Strong IT capabilities (Outlook, Excel, Word)
  • Good numeracy and literacy skills
  • Self-motivated
  • Polite, friendly with a professional telephone manner
  • Punctual
  • Ability to work under pressure in a fat paced thriving environment
  • Ability to problem solve and to work off own initiative

Benefits

  • Company-contributed pension scheme
  • 28 days' annual leave (including bank holidays)
  • Career progression and internal promotion is encouraged.
  • Free Parking
  • Weekly Pay
  • Hours of work 8:30 - 5:30 Mon - Fri

Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit

INDSAL

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