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Customer Service Advisor, Southampton
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and family run business based in Southampton.
As a Customer Service Advisor, you will be working as part of a team in supporting the Sales and Customer Service Managers and ensuring all customer needs are met and anticipated.
Responsibilities of a Customer Service Advisor:
- Expertly handling customer enquiries via telephone and email
- Liaising with cross-functional teams to ensure customer satisfaction and service excellence
- Processing customer orders and maintaining up to date records
- Managing orders and ensuring timely delivery
The ideal Customer Service Advisor:
- Prior customer service experience, ideally within a manufacturing or packaging industry
- Excellent written and verbal communication skills and ability to provide professional and friendly customer service
- IT literate and confident user of Outlook, Excel, and Word with high levels of attention to detail
- Positive attitude and willingness to learn and apply new skills toward improving customer satisfaction
- Strong organisational, prioritising and problem-solving skills
The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary up to 25,480 dependant on experience alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more!
If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!
