- Communicating with customers over the phone, via online methods, such as text, emails and web chat
- Responding to all communication matters promptly
- Communicating with other third parties when required and internal teams
- Processing admin tasks, keeping all systems updated with relevant information
- Other adhoc duties will be required from time to time
- Any experience from backgrounds such as retail and hospitality is considered
- Office-based Loans / Financial services / admin/customer service experience is desirable!
- Any experience within a financial services setting is hugely desirable
- Being PC literate with a good understanding of the Microsoft package
- Be highly motivated with a can-do attitude.